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RootMetrics publishes new US, UK reports on mobile performance

15 August 2018 IHS Markit Technology Expert

New reports from RootMetrics, a division of IHS Markit, are now out that examine the mobile performance of networks in both the United States and the United Kingdom during the first six months of 2018. For each country, RootMetrics has issued a three-part complementary series of special reports on how mobile operators' networks fared.

The results from the first half of this year show little change from the previous test period in the second half of 2017. In the United States, Verizon remained the operator with the strongest mobile performance for smartphone users in the country overall, while EE was the winner in the United Kingdom.

For the United States, the three reports cover the following three categories: across the entirety of the country, within each of the 50 US states, and throughout the 125 most populated US metropolitan markets.

For the United Kingdom, three reports are also available, covering mobile network performance in the following three categories: across the entire country; in each of the four UK nations of England, Scotland, Wales, and Northern Ireland; and throughout the country's 16 most populous metropolitan markets.

Taken together, the three reports provide a complete view of mobile performance for smartphone users in the various spaces where consumers utilize their devices-from cities and towns of all sizes, to highways, rural areas, and all the places in between. Nearly 4 million tests were conducted in the United States during the test period. In the United Kingdom, more than 593,000 samples were collected.


US results: Verizon wins for the 10th straight time

In the United States, Verizon's performance on the national stage remained outstanding across all six test categories, and the carrier had far stronger results than those of any other carrier. Verizon has now won the US Overall RootScore Award for 10 consecutive test periods, each period conducted in six-month intervals. Offering strong competition in second place was AT&T, followed by T-Mobile in third place and Sprint in fourth.
Mobile performance in the US part 1: performance across the entire US - 1H 2018

Verizon also repeated its dominance on the state level, winning or sharing 259 State RootScore Awards out of 300 possible opportunities in the first half of 2018.
Mobile performance in the US part 2: performance across the 50 states - 1H 2018

Finally, in US metro areas, Verizon won by far the most RootScore Awards of any carrier. T-Mobile, however, pulled a surprise by surpassing AT&T in terms of Metro Area RootScore Awards.
Mobile performance in the US part 3: performance in metro areas 1H 2018


UK results: EE is runaway champ again

In the United Kingdom, EE made a sweep, winning all six UK RootScore Awards in the first half of 2018.

EE has now won the UK Overall RootScore Award outright 10 consecutive times, dating back to the second half of 2013. Meanwhile, second-place Three delivered strong results but saw its ranking retreat in two categories. Vodafone, was in third place, and O2 took the fourth and final spot.
Mobile performance in the UK part 1: performance across the entire UK - 1H 2018

At the nation level, EE remained at the top even though its tally of UK Nation RootScore Awards declined by two compared to what it won during the second half of 2017, the previous testing period. EE's total of 20 nation-level awards for the first half this year, however, puts it far ahead of the operator's next-closest competitor, Vodafone, with five awards for the current period.
Mobile performance in the UK part 2: performance in the four UK nations - 1H 2018

Within the UK's 16 most populous metros, EE earned the highest number of RootScore Awards of any operator-95. Vodafone had the next-highest tally at 34.
Mobile performance in the UK part 3: performance in the UK's 16 most populated metros - 1H 2018

RootMetrics conducts tests in mobile network performance around the world, and then transforms the collected data into insights that help the industry improve while giving consumers an accurate picture of performance. For more information on RootMetrics, visit us on our US site as well as our UK web location.

IHS Markit Technology Expert

Posted 15 August 2018

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