Meet the Upstream Energy Training Instructors

North America

Adedapo Ajibade, Principal Customer Solution Advisor

Adedapo Ajibade is a software trainer who focuses on Kingdom software applications. He has prior experience teaching Petra and Harmony (DeclinePlus). He has been in Customer Solutions since he joined the company 2008 and provides mentoring and technical support to IHS Markit clients. Adedapo earned a Master of Science in geology at the Missouri University of Science and Technology, United States, and a Bachelor of Science in geology at Federal University of Science and Technology, Nigeria.

Dennis R. Earl, Principal Customer Solution Advisor - Customer Care Advisor & Client Services

Dennis Earl provides training and Tier 3 support to IHS Markit clients in the Americas (and, as needed supports EMEA & APAC). With more than 32 years of industry experience, he offers valued after-sale service for customers and can readily address day-to-day issues, including onsite support when required. Previously, he was a system analyst at Cabot Oil & Gas Corp. for 13 years, where he supported various geoscience and engineering applications. Dennis gained 18 years of operator experience when he was with ConVest Energy Corp, Templeton Energy, and North American Royalties Corp., as well as Cabot Oil & Gas Corp. He earned a Bachelor of Science in geology at Morehead State University, United States.

Shady Elkadri, Associate Director - Customer Care Advisor

Shady Elkadri presents training and Tier 3 pre-sales and post-sales customer support and training for Kingdom and GeoSyn, as well as customized classes. To resolve any client issues, he provides Tier 3 onsite and remote access support and mentoring for clients and internal staff. He assists with pre-sales software trials and supports customers who are transitioning to Kingdom from other geoscience interpretation applications. Prior to joining IHS Markit in 2014, Shady worked in support and training at Divestco Inc. for two years. He earned a double Bachelor of Science in geophysics and physics at the University of Calgary, Canada.

Stacy Hendrickson, Senior Client Services Specialist

Stacy Hendrickson teaches Petra and Enerdeq classes in Oklahoma City and Tulsa, Oklahoma, also providing onsite assistance when needed. In addition to being a contributing writer for the Petra manual, she works with Petra developers on client issues, testing, research, bugs and enhancements. Previously, she answered client software questions via phone and email – as part of the Petra support team, creating workflow help materials for clients, and bug testing for development. Prior to joining IHS Markit in 2009, she worked in the housing industry doing builder education, event management and coordination, advertising, written communications, and served as a community relations and governmental affairs liaison. Stacy earned a Bachelor of Science from Oklahoma State University, United States.

Meghan Howard, Associate Director – Customer Solutions and Training

Meghan Howard provides client training and mentoring for Petra, Kingdom and Enerdeq. Often, she assists clients to transition from Petra to Kingdom Geology, and she is involved with the Tops (GDS) team at IHS Markit focusing on correlating and interpreting the Wolfcamp and Niobrara unconventional plays. Prior to joining IHS Markit in 2014, Meghan gained operations experience as an intern doing log correlation and mapping at EPL Oil & Gas Inc. She graduated from the University of Missouri, United States, in 2014 with a bachelor’s degree in geological sciences.

Karen Morgan, Senior Customer Care Advisor

Karen Morgan is an AccuSuite and Enerdeq product specialist with more than 19 years of industry experience. Prior to joining the company in 2012, Karen worked as a geophysical tech at CNRL. Karen received Bachelor of Science degrees in both environmental geology and geophysics from the University of Calgary. Karen’s focus at IHS Markit is client education and product demonstrations.

Amber King, Principal – Customer Care Advisor

Amber King provides Tier 3 support and software training for clients and colleagues in Kingdom Suite, Geosyn.  This includes onsite mentoring, as well as private and public training classes, focusing on clients in the Permian Region.  She is also a technical writer of training manuals for Kingdom classes.  She joined IHS Markit in July of 2012 and has a Bachelor of Science in Geology from the University of Southern Indiana.    

Dr. Jenga Ngalawa, Associate Director – Customer Solutions

Dr. Jenga Ngalawa, Associate Director - Customer Solutions
Jenga Ngalawa, Ph.D., provides training and geoscience workflows support to IHS Markit customers in the Americas, focusing on Kingdom and Petra. As an experienced geologist and geophysicist, he is able to address day-to-day issues and give onsite and offsite support, as well as mentoring. Due to his experience, sometimes he is called upon to help customers in other parts of the world as well. Prior to joining the company in 2010, Dr. Ngalawa was a senior geoscientist working on the new generation 3-D geological interpretation software development and workflows solutions team at Austin GeoModeling (2007-2010); a senior geologist in the exploration technology and Gulf of Mexico deep-water development groups at Kerr-McGee/Anadarko Petroleum (2003-2007); a geoscientist in the reservoir software (GeoFrame) commercialization group at Schlumberger (2000-2003). Dr. Ngalawa attained a Master of Science and Ph.D. in geology from the Free University of Brussels (VUB), Belgium, and a Bachelor of Science in geology awarded by University of Dar es Salaam, Tanzania.

Glen Penfield, Principal – Customer Solutions

Glen Penfield provides training and Tier 3 support to US customers, focusing on the Kingdom suite, as well as Petra. He writes the manuals for classes and mentors clients 1-1, in addition to teaching public and private classes. With more than 8 years of industry experience, he addresses client day-to-day issues and gives onsite support when required. Prior to joining the company in January 2014, Glen gained field experience at Fugro GeoConsulting Ltd., where he assisted with seismic data interpretation. He collected sediment samples and rhizome testing for geochemical analysis and assisted with core descriptions. He previously was with Chicxulub Geosciences, a consultancy group that offers strategic planning for international O&G companies in Latin America and Africa. Glen earned a Bachelor of Science in geology at Sam Houston State University, US. Through a joint program of Michigan Technical University and the University of Cape Town, he completed Field Camp in the Cape Fold Belt, South Africa.

Brittaney Bromberg, Senior Customer Care Advisors Specialist

Brittaney is an AccuSuite Product Specialist on the Canadian Content and Delivery team at IHS Markit located in the Calgay Office.  Her main role is to provide exceptional customer service for all clients through Tier 3 Support and Education / Training Classes .  Through her role, she also supports our Sales Team by providing demonstrations and training focusing on Geology, Engineering, Land, Frac and Energy Document modules for our clients.  Brittaney received her education through the University of Calgary and completed her Bachelor of Science in Geology in 2015.  She has over 5 years industry experience ranging from  Petroleum Geological Development to Geological Operations.  Prior to working for IHS Markit, she worked as a Geology Summer Student and Geologist in Training at Cenovus Energy and a Wellsite Geologist with Chinook Petroleum Consultants.  She is currently working towards her designation as a Professional Geoscientist with APEGA.

Anthony Santos, Senior Customer Care Advisor Specialist

Anthony is an AccuSuite product specialist on the Canadian Content and Delivery team at IHS Markit. His work includes delivering Tier 3 support for users, educating and presenting engineering, geology, and land AccuMap modules/workflows, assisting sales team with demos for new or existing customers, and providing support with land data. Anthony received his education in Calgary, Canada and earned a Bachelor of Science with a major in geology. Anthony is also pursuing his North American Land Administration Mineral Certificate from the Southern Alberta Institute of Technology while working full time at IHS Markit. Prior to IHS Markit, he was heavily involved in his studies and was president of the Joli Fou Geological Society at Mount Royal University, Canada.

John Wolff, Associate Director – Geoscience Solutions and Training

John Wolff provides training and Tier 3 support to IHS Markit clients in North America, focusing on Petra, Kingdom and Enerdeq. He brings more than 30 years of industry experience to assisting multiple teams with difficult troubleshooting efforts. In addition to mentoring colleagues with geological workflows, technology and troubleshooting, he delivers public and private training classes and client consulting. He collaborates with IHS Markit product development, sales and product management teams with which he has worked since 2008. Previously John worked for MASERA Corporation, the American Association of Petroleum Geologists (AAPG) and Monarch Petroleum. He completed his Bachelor of Arts at Northeastern Oklahoma State University and has since completed training in Microsoft Windows Server 2012 and a Certificate of Arts in Computer Programming at Tulsa Community College, United States.

Ken Moore, Associate Director - Client Services

Ken Moore is the Associate Director of Clients Services at IHS Markit. Project management, installation and deployment of the applications Kingdom and Petra are the focus of Client Services. Ken teaches the System Administration and Data Management classes for the G&G applications. He mentors clients and leads training classes in the basic functionality of the software packages for new clients. Ken is working with the development staff at IHSM on the cloud implementation in Amazon Web Services and Microsoft Azure. Prior to joining IHS, now IHS Markit, in 2003, he gained more than 20 years of industry experience working with Reservoir Characterization Research and Consulting, Inc., in Denver, Colorado, as a network administrator and as a sales engineer in Midland and as a field engineer in Victoria, Texas, on Schlumberger assignments, as well as with Wireline Recruiter Americas in Houston, Texas. Ken earned his Bachelor of Science in mechanical engineering from Marquette University, United States. He completed his Professional Management Professional (PMP) Certification in 2015

Latin America

Tabata Funke da Costa, Principal – Customer Solutions Advisor

Based in Sao Paulo, Brazil, Tabata Funke provides Tier 3 support and training for existing clients in Latin America on Kingdom Geoscience products, including onsite support as needed. She has expert product knowledge to provide demonstrations and is fluent in Spanish, Portuguese and English. Prior to joining IHS, now IHS Markit, in 2012, Tabata provided gamaspectometry, magnetometry and gravimetry for Micro survey, surveying and mapping technology. She studied geophysics at Sao Paulo University, Brazil.

Tanya Badillo Corona, Senior Analyst – Customer Care Advisor

Based in Mexico City, Mexico, Tanya Badillo provides Tier 3 support to regional clients in Mexico and northern Latin America. She addresses day-to-day issues for Kingdom users and gives onsite support when required. She participates in pre-sales presentations and regional conferences and provides after-sale support to customers. She is fluent in Spanish and English, and proficient in intermediate Portuguese. Prior to joining IHS Markit in 2017, Tanya was part of IRT consultancy group, representing international O&G companies in Mexico. She provided project management, evaluating the risks and opportunities for new and old E&P companies to open businesses, and promoted the use of specialized technologies in Mexico’s mature fields. Tanya earned a Master of Science in petroleum exploration geoscience at the University of Manchester, UK, and she has a Bachelor of Science in geophysical engineering from Universidad Autónoma de Nuevo León, Mexico. She also participated in an exchange program in the geology-physics program at the University of Ottawa, Canada.

Emea

Ahmed Nabawy, Associate Director – Customer Solutions

Based in Dubai, Ahmed Nabawy provides Tier 3 support to IHS Markit customers in the Middle East and Africa. In addition to pre-sales presentations, he offers after-sales support to Kingdom customers, including onsite support when required. He helps to address day-to-day issues and smooth the process of data migration from competitive platforms to Kingdom. Prior to joining the company in 2010, Ahmed was a senior software support specialist at SMT’s channel partner in Egypt (2005-2010). He earned his Bachelor of Science and Master of Science in geology from Menoufia University and a diploma in petroleum geology from the University of Ain Shams in Egypt. He is pursuing a graduate certificate in petroleum data management at Robert Gordon University via distance learning.

Olusegun Kolawole, Principal – Customer Solutions Advisor

Based in the UK, Olusegun (“Segun”) Kolawole, is an astute geoscientist with excellent experience and up-to-date knowledge of the oil and gas life cycle, from exploration through appraisal and development. His 11 years of industry experience cuts across oil and gas geosciences, geotechnical engineering, near-surface geophysics, and academics R & D. He joined the company in 2012. Segun’s in-depth knowledge of geology and geophysics has helped immensely in delivering technical training and mentoring of geoscientist and engineers. Some of his areas of expertise includes 2D/3D seismic interpretation, geological interpretations, well synthetic modeling, seismic attributes generations, AVO, velocity modeling and basic petrophysical analysis.

Segun enjoys providing high level post-sales technical support for Kingdom software applications to clients within Europe, Africa and occasionally the US and Asia. He also contributes exceptional ideas and outlined functionality workflows, aimed at improving Kingdom Geoscience as a viable energy analytical tool for the oil/gas and renewable energy programs. Coupled with excellent analytical, interpersonal and communication skills, he has delivered pre-sales demos and C-level presentations to top management of various organizations. He also benefits from a good network within the energy sector. Segun earned his Master of Science in petroleum geoscience at Heriot Watt University, University of Edinburgh and University of Newcastle, both in the United Kingdom. He attained another Master of Science in geophysics and a Bachelor of Science in geology (Honors) at the University of Ibadan, Nigeria. He was a PTDF and Aret Adams Scholars, respectively.

Pavel Ershov, Principal – Customer Solutions Advisor

Based in Moscow, Pavel Ershov provides Kingdom software training and Tier 3 support to IHS Markit customers in Russia and CIS. He assists with pre-sales presentations, training classes and after-sales customer support to help address their day-to-day issues. Prior to joining the company in 2008, Pavel worked on all stages of seismic exploration gaining more than 20 years of experience: First, as a geoscientist at VNII Geophysical research center, and then working on crews doing seismic 2D/3D seismic surveys, and later working in the seismic data processing center in PetroAliance Company. He led the processing department in Fugro Jason Company and gained three years of experience in seismic interpretation, velocity modeling and inversion on projects. He helped establish the SMT Kingdom office in Moscow (2008). He earned his Master of Science in geophysics at the Geological Exploration Institute of Moscow, Russia

Mohamed Khiar, Principal – Customer Solutions Advisor

Mohamed Khiar provides training and Tier 3 support to IHS Markit customers in Mexico and northern Latin America. He helps with pre-sales presentations for Kingdom and EDIN and after-sales support to customers to address their day-to-day issues. He also provides onsite support when required. Mohamed joined the company in 2013 with two decades of industry experience from working as a geologist for SONATRACH and Sterling Energy. At African Petroleum, he engaged in 2d/3d seismic interpretation, generation of Paleo geographic maps, creation of geological models, prospect generation, sedimentological studies and volumetrics, etc. He completed his master’s degree in sedimentology at the University of Algiers, Algeria.

Apac

Iin Fransisca, Senior Customer Solutions Advisor

Iin Fransisca provides Kingdom training and Tier 3 support for IHS Markit customers in Australia, New Zealand and APAC. Utilizing 13 years of industry experience, she aids pre-sales demos and customer support before and after the sale to address their day-to-day issues, as well as give onsite support when required. Prior to joining IHS Markit in September 2016, Iin worked at Chevron Australia for three years as an operational geophysicist/well planning geoscientist working on subsurface drilling hazard assessment of exploration wells and assisting VSP work. Earlier, she held various roles, including technical support as well as geological and geophysical consulting onsite at Landmark-Halliburton for eight years, following a year in Indonesia at PT Elnusa Geoscience Processing. Iin earned a Master of Science in reservoir geophysics at the University of Indonesia and a Bachelor of Science in geological engineering at Trisakti University, Indonesia.

Joseph Gnapragasan, Principal – Customer Solutions Advisor

Joseph Gnapragasan is a petroleum geologist with 10 years of experience in the geoscience software industry, having worked for Kingdom for eight years in support and training. He has provided online support, especially training and mentoring in advance workflows, to clients in the Asia-Pacific region, including Japan, Taiwan, Malaysia, Vietnam, Thailand, Philippines, Singapore, Myanmar and Australia. He holds a master’s degree in petroleum geology and is experienced in all aspects of the geoscience workflow cycle, from exploration through to production. Based in the Singapore, he supports all local offices either onsite or via WebEx if outside Singapore.

Souvik De, Principal – Customer Solutions Advisor

Souvik De delivers training and Tier 3 support for Kingdom software to IHS Markit customers in the Indian Subcontinent. He excels in generating workflows for interpretation, presentations on product functionalities and troubleshooting of issues. With more than a decade of industry experience, Souvik assists with post-sales customer support and addresses day-to-day issues, as well as gives onsite support when required. Prior to joining the company in 2012, Souvik was on a G&G team at Essar Exploration & Production for five years, where he was responsible for interpretation of geological and geophysical data. He holds an M. Tech in petroleum exploration from Indian Institute of Technology (Indian School of Mines, Dhanbad), and a Master of Science in geological sciences from Banaras Hindu University, Varanasi, India.

Global Services

Jon Sartell, Associate Director – Geoscience Client Services

Jon Sartell leads the Geoscience Client Services team that delivers commercial and non-commercial software, systems and data management services for Petra and Kingdom customers globally. Mr. Sartell joined IHS during the 2011 acquisition of Seismic Micro Technology, now part of IHS Markit. Previously, Jon worked as a geophysicist with Conoco and as an instructor with Schlumberger. His industry experience covers both exploration and operation – encompassing seismic acquisition; field crew work; geophysical exploration in the Gulf of Mexico and onshore Gulf Coast; field operations work, systems and software support, data management deployment and software instruction, customer service and project delivery. He earned a Bachelor of Science in geology from Wheaton College, Illinois and a Master of Science in geophysics from Pennsylvania State University, both United States.

David Pfleger, Principal Customer Solutions Advisor – Geoscience Client Services

As a member of Global Geoscience Client Services team, David Pfleger provides Kingdom and Petra workflow, data management and database implementation assistance to IHS Markit customers in the Americas. Prior to joining the company in 2011, David gained 10 years of industry experience working at Schlumberger, ExxonMobil, Kerr-McGee, Amerada Hess, and Shell. Educated in the UK, he earned his Bachelor of Science in geology with oceanography at the University of Southampton. He attained a Master of Science in petroleum geology at Imperial College – London, United Kingdom.

John Love, Principal Advisor – Geoscience Client Services

John Love provides Tier 3 support for US customers using Kingdom, Petra or LOGarc. He has served in technical support and client services as a software support specialist, trainer and mentor for more than 16 years. He supports software installation engagements for customers either onsite or remotely. John has more than 40 years of industry experience, spent with Chevron, ARCO Oil and Gas, ARCO International and FINA Oil and Chemical and others, serving as an analytical, development or exploration geologist. He led teams that evaluated and appraised large regional portions of onshore/offshore GOM and multiple international concessions that resulted in significant natural gas discoveries, also serving as an adjunct geology instructor for a local community college. John attained his Master of Science in geology at the Pennsylvania State University and Bachelor of Science in geology at Florida State University, United States.

Ken Moore, Associate Director – Geoscience Client Services

Ken Moore specializes in installation and deployment of Kingdom, Petra and LOGarc geoscience applications in the Americas. He instructs clients and leads training classes in the basic functionality of the software packages. Prior to joining IHS, now IHS Markit, in 2003, he gained more than 20 years of industry experience working with Reservoir Characterization Research and Consulting, Inc., in Denver, Colorado, as a network administrator and as a sales engineer in Midland and as a field engineer in Victoria, Texas, on Schlumberger assignments, as well as with Wireline Recruiter Americas in Houston, Texas. Ken earned his Bachelor of Science in mechanical engineering from Marquette University, United States. He completed his Professional Management Professional (PMP) Certification in 2015.

Simon Davies, Associate Director – Engineering Customer Solutions

Simon Davies provides training and advanced support to clients worldwide. He delivers and creates technical demonstrations for both pre- and post-sales opportunities. He is a primary creator of basic and advanced training material for IHS Markit software products, including Piper, Harmony RTA and VirtuWell. Before joining IHS Markit in 2011, he worked in high-tech manufacturing performing Sun Solaris (UNIX) scripting and quality assurance testing on interactive voice response (IVR) systems. He had joined Fekete Associates in the middle of an oil boom and subsequently got involved with testing and developing coal bed methane and nodal analysis software. He holds a bachelor’s degree in electrical engineering from Dalhousie University, Canada, and a bachelor’s degree in petroleum technology from the Southern Alberta Institute of Technology, Canada.

Silvia Rey Gomez, Associate Director – Engineering Customer Solutions

Covering Europe, Middle East and Africa, Silvia Rey Gomez provides pre-sales and post-sales support for IHS Markit reservoir engineering software. Silvia is a certified trainer for DeclinePlus and RTA and has general expertise in VirtuWell, WellTest and Evolution. Silva joined IHS Markit in 2014. Previously, she worked for Halliburton as a drilling consultant covering projects in Hungary and Nigeria and supported the Landmark drilling software. Silvia holds a Master of Science in international business management from Kingston University, UK, and a Bachelor of Science in petroleum engineering from Universidad Industrial de Santander, Colombia, including an exchange student program in petroleum engineering at University of Oklahoma, United States. Silvia is fluent in Spanish and English and understands French and Portuguese.

James Ewert, Associate Director – Engineering Customer Solutions

James Ewert is a technical expert and instructor of Rate Transient Analysis for IHS Markit. He has led numerous courses in both Canada and the United States for a range of clients, from major producers to consulting firms. James has become most well-known for his research and workflow development in analyzing high water cut Permian wells using multiphase methods. He joined the company as part of the 2013 acquisition of Fekete Associates. Previously he served as an oil and gas operations officer for the Yukon Territorial Government, ensuring fulfillment of facility and reservoir engineering functions mandated by the Yukon Oil and Gas Act. James earned his bachelor’s degree in engineering from Carleton University, Canada, and his master’s degree in engineering from the Harold Vance department of Petroleum Engineering at Texas A&M, United States.

James MacDonald, Associate Director – Engineering Customer Solutions

James MacDonald began his career with Fekete (now part of IHS Markit) in Calgary in 2008 where he was a member of the development team for Harmony. He moved to Houston in 2012 to meet a growing demand for production data analysis training. His courses have become a cornerstone at several companies where he is regularly requested to return. Teaching and working with so many petroleum engineers creates an obligation to seek new or improved interpretation techniques and reservoir modeling strategies for today’s complex fluid/rock properties and completion strategies. James’ primary focus on “Unconventional” assets has led to him deliver over 100 tailored and play specific private courses. Previously, James worked at Schlumberger Canada (Wireline) for 6 years, including roles in Special Services and 3 winters conducting remote projects in the high Canadian Arctic. James has taught complimentary courses to graduating classes, is an SPE member and has repeatedly been a guest speaker.

Ali Awada, Senior Customer Solutions Advisor – Engineering Customer Solutions

Ali Awada provides technical support for IHS Markit customers around the world, including in-depth workflow-to-analysis support in unconventional rate transient analysis (RTA), pressure transient analysis (PTA) including drawdown/build-up, injection/falloff and minifrac. He develops training material, demonstration examples and supplemental support documentation for both Harmony and WellTest software and delivers training in Canada. His primary focus is Harmony training (RTA and DeclinePlus), with secondary focus on WellTest, Harmony (VirtuWell and CBM) and Perform. His engineering work experience of more than six years encompasses petroleum software support and training, working as a technical sales engineer in the hydraulic fracturing industry, and serving as a market and supply analyst forecasting gas supply, pool discoveries and economics for the TransCanada pipeline network. Ali Awada holds a Bachelor of Science in petroleum engineering from the University of Calgary, Canada. He is a member of the Society of Petroleum Engineers (SPE) and the Association of Professional Engineers and Geoscientists of Alberta (APEGA).

Jose Inciarte, Senior Customer Solutions Advisor – Engineering Customer Solutions

As a technical advisor, Jose Inciarte provides worldwide support for IHS Markit petroleum engineering software packages, including VirtuWell, PERFORM, Piper, Harmony, RTA, CBM, and DeclinePlus. He delivers training courses to new and potential users for Harmony and Piper. Jose is a certified DeclinePlus and Piper instructor with more than ten years of engineering work experience, including five years of experience in petroleum software testing, training and support. He holds bachelor’s degrees in petroleum engineering from Instituto Universitario Politécnico Santiago Mariño, Venezuela.

Tracy Brenner, Associate Director – Engineering Customer Solutions

Tracy Brenner creates content, delivers training and provides advanced support to clients worldwide for both IHS Markit Harmony and Piper. She has worked on product development for both applications with a focus on database connections, imports, Reservoir-Piper interoperability, Optimize and Monitor features. Prior to joining IHS Markit, Tracy worked with Exxon Mobil & Imperial Oil as a technician and application specialist. She brings practical experience with E&P operations across all business stages in both conventional and unconventional assets. Tracy has worked on shale gas, oil sands (CSS, SAGD & Mining) and offshore conventional assets on both Reservoir Engineering and Geoscience teams. She is skilled in GIS, core data analysis, well logs and image analysis. With a BSc & MSc from the University of Calgary, she has over 20 years’ experience teaching and 15 supporting technical applications.

Ehsan Motamed, Principal Analyst/Researcher – Engineering Customer Solutions

As a technical advisor, Ehsan Motamed supports worldwide customers in optimizing IHS Markit petroleum engineering software. He addresses technical questions and challenges. His primary focus is RTA, Harmony and Welltest, with secondary focus on PERFORM and DeclinePlus. Ehsan has more than fifteen years of in-depth experience in conventional and unconventional reservoir characterization using numerical and analytical models. Ehasan holds a master’s degree in reservoir engineering from the Petroleum University of Technology, Iran. He is a member of the Society of Petroleum Engineers (SPE) and the Association of Professional Engineers and Geoscientists of Alberta (APEGA).

Layla Mahmood, Sales Engineering Associate Customer Support

Layla Mahmood is a technical sales engineer for IHS Markit based out of the London Ropemaker Office, and provides pre-sales and post-sales support for the reservoir engineering software. Layla is a graduate from the University of Portsmouth in Petroleum Engineering and joined IHS Markit in 2017. Covering Europe, Middle East and Africa, Layla presents value-focused presentations of engineering software to current and prospective clients, while also creating materials such as video case studies of engineering workflows and theory. Layla works with clients, supporting them with their engineering challenges and delivers software training courses, with her specialism primarily lying in rate transient analysis and specialist data analysis.

Alireza Haghighat, Client Services/Customer Care Advisors Associate Director

Alireza Haghighat is a senior technical advisor and trainer for Engineering Solutions at IHS Markit. He is trainer for Reservoir (RTA)/ Forecast and can provide support for WellTest and Optimize. Prior to joining IHS, he was a senior reservoir engineer at Eclipse/Montage resources for almost 5 years. As a reservoir engineer, he was involved in rate transient analysis of unconventional assets (Utica and Marcellus), asset development, hydraulic fracture and reservoir simulation, well performance evaluation with data analytics, DFIT analysis and reserve evaluation.  Alireza had been adjunct faculty at Pennsylvania State University (PSU) since 2015, teaching courses in Petroleum Engineering/Energy, Business and Finance departments. He received PhD in petroleum and natural gas engineering from West Virginia University and master’s degree is petroleum engineering from Delft university of Technology.

Aleksandr Antonov, Client Services/Sr Customer Care Advisors Analyst

Aleksandr Antonov is a Senior Technical Advisor and works with the Engineering Customer Solutions team based in Calgary, Canada. He delivers training and provides worldwide support for IHS Markit petroleum engineering software. Before joining IHS Markit, he worked in different roles as a production and reservoir engineer. He holds an applied bachelor's degree in petroleum engineering from the Southern Alberta Institute of Technology, Canada.

Henry Akpan, Sr Sales Executive/Business Development

Henry Akpan provides technical support to IHS Markit engineering software customers in EMEA region on Harmony, PERFORM and SubPUMP. He has been one of the key instructors on SubPUMP and PERFORM software for many years and have recently transitioned to cover reservoir engineering software such as Harmony Forecast and Harmony Reservoir.
He is a petroleum engineer with over 18 years’ experience in oil and gas exploration and production business: in the areas of artificial lift, well services/pressure pumping & stimulation, digital oilfield development –software programming and testing. Henry have worked on several production optimization & well services including artificial lift projects in West Africa, Europe and Middle East. He spent one year in BJ Services Company Corporate University in Tomball, Texas learning and carrying out laboratory and field work on completion designs, production challenges and flow assurance
issues/solutions and stimulation. He had worked on digital oilfield development and deployment for 2 global operators while with Infosys and Wipro Technologies and help in integrating data from field operations into models for team collaboration and quick decision making. He holds B.Eng. and M.Sc. degrees from University of Port Harcourt and Heriot Watt University, Edinburgh respectively as well as a diploma in Scientific Programming (Object-oriented programming). He is a member of the Society of Petroleum Engineers (SPE).

Muhammad Atif, Sr Client Services - Customer Care Advisors Specialist

Muhammad Atif is a seasoned Petroleum Engineer with over 16 years of engineering experience in the upstream oil and gas industry. He joined IHS Markit (IHSM) Canada as Sr. Technical Advisor and provides engineering support to IHS Markit clients worldwide primarily focused on Harmony Enterprise including Reservoir (RTA), Forecast, Optimize, Harmony Analytics, Virtuwell along with other IHSM petroleum engineering platforms like Perform and Welltest (PTA). He is also a certified trainer for Harmony Enterprise Reservoir and delivers courses to clients locally and via remote virtual platform globally. He possess excellent reservoir and production engineering acumen with practical experience on unconventional and conventional assets spanning over multi stage horizontal frac, SAGD and CSS technologies. He holds a Master degree in Petroleum Engineering from University of Alberta, Canada and is an active member of the Society of Petroleum Engineers (SPE) and the Association of Professional Engineers and Geoscientists of Alberta (APEGA).