Vehicle Recall Owner Identification Services

Maintain customer loyalty and limit legal liability

This suite of services helps you implement and manage a successful vehicle recall campaign by providing access to a daily updated VIN database of more than one billion automotive, truck, trailer, bus, RV and motorcycle owner records. Includes access to enhanced data on sales and leases/liens, branded title coding, dealerization and data disaster recovery as well as add-on services, helping you:

Quickly fulfill a vehicle or vehicle equipment recall
Access current/historical owner and vehicle information
Engage legal consulting services
Contract delivery of fulfillment services
Create an accurate audit trail

View global sales phone numbers

Talk to an IHS Markit Sales Representative

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What’s Included

Base Services

Owner ID through VIN file match or VIN pattern selection
Lease and sales data enhancement
Address hygiene
Geographic coding
Branded title coding
Standard and ad hoc reporting
Audit trail creation
Data disaster recovery

Features

Accuracy
Data is cleansed, standardized, and updated daily

Customized Information
Comprehensive but flexible process tailors data to your needs

Audit Trail
Your recall documentation is maintained for a 10-year period in the event of legal action

Add-on Services

Enhanced address hygiene
Landline and cell phone append
Voice broadcast
Email append
Dealerization
Legal consulting
Mail fulfillment and return mail processing
California Air Resources Board (CARB) reporting

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Hachette Filipacchi Media US Proved Performance in a Cluttered Media Marketplace

This leading creator of targeted media products provided content for a Toyota email campaign that achieved strong results – e.g. 37% increase in the number of people who opened the email and 81% increase in total clicks – and found that $12 million were spent on Toyota vehicles by the targeted audiences.

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Automotive Manufacturer Gains Ground in China with Holistic Automotive Market Data Management and Analysis

In 2002, a global automaker turned its sights toward China and began developing new strategies to maximize sales potential at all market levels. Company decision makers gained ready access to Chinese vehicle registration data – including new and used vehicles in operation plus owner demographics – while reducing the average research time by 50 percent.

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