Vehicle Recall Owner Identification Services

Maintain customer loyalty and limit legal liability

This suite of services helps you implement and manage a successful vehicle recall campaign by providing access to a daily updated VIN database of more than one billion automotive, truck, trailer, bus, RV and motorcycle owner records. Includes access to enhanced data on sales and leases/liens, branded title coding, dealerization and data disaster recovery as well as add-on services, helping you:

Quickly fulfill a vehicle or vehicle equipment recall
Access current/historical owner and vehicle information
Engage legal consulting services
Contract delivery of fulfillment services
Create an accurate audit trail

What’s Included

Base Services

Owner ID through VIN file match or VIN pattern selection
Lease and sales data enhancement
Address hygiene
Geographic coding
Branded title coding
Standard and ad hoc reporting
Audit trail creation
Data disaster recovery

Features

Accuracy
Data is cleansed, standardized, and updated daily

Customized Information
Comprehensive but flexible process tailors data to your needs

Audit Trail
Your recall documentation is maintained for a 10-year period in the event of legal action

Add-on Services

Enhanced address hygiene
Landline and cell phone append
Voice broadcast
Email append
Dealerization
Legal consulting
Mail fulfillment and return mail processing
California Air Resources Board (CARB) reporting

Industry Success Stories

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A multinational automotive components manufacturer enhanced the performance of a mechanical valve by accessing a wealth of technical content (including extensive patent information) to help its team validate concepts, generate 60+ potential solutions and then narrow its focus to the 8 strongest options.

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MAHLE Powertrain: Driving the Future Engines of Innovation and Securing Leadership in the Market

This leading partner of the automobile industry identified market demands and supported product development for engines that reduce fuel emissions and increase fuel economy – enabling innovation by facilitating interdisciplinary research and allowing review/protection of solutions as intellectual property.

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CityTwist Helps Auto Dealers Rev Up Conquest Sales and Reduce Costs with Targeted Marketing, Verified Results

As a partner to hundreds of US auto dealers, this email advertising firm has enabled them to increase web traffic, lower marketing costs per vehicle, sell more incremental vehicles per email, and earn higher profits. In the process, this firm has acquired new dealers to achieve 100% year-over-year growth for 3 years and maintained strong client loyalty with 81% renewals.