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Automotive

Vehicle Recall Owner Identification Services

Maintain customer loyalty and limit legal liability

This suite of services helps you implement and manage a successful vehicle recall campaign by providing access to a daily updated VIN database of more than one billion automotive, truck, trailer, bus, RV and motorcycle owner records. Includes access to enhanced data on sales and leases/liens, branded title coding, dealerization and data disaster recovery as well as add-on services, helping you:

Quickly fulfill a vehicle or vehicle equipment recall
Access current/historical owner and vehicle information
Engage legal consulting services
Contract delivery of fulfillment services
Create an accurate audit trail

What’s Included

Base Services

Owner ID through VIN file match or VIN pattern selection
Lease and sales data enhancement
Address hygiene
Geographic coding
Branded title coding
Standard and ad hoc reporting
Audit trail creation
Data disaster recovery

Features

Accuracy
Data is cleansed, standardized, and updated daily

Customized Information
Comprehensive but flexible process tailors data to your needs

Audit Trail
Your recall documentation is maintained for a 10-year period in the event of legal action

Add-on Services

Enhanced address hygiene
Landline and cell phone append
Voice broadcast
Email append
Dealerization
Legal consulting
Mail fulfillment and return mail processing
California Air Resources Board (CARB) reporting

Automotive Class Action and Litigation Solutions

When a class action lawsuit arises, it is paramount that the defendants and plaintiffs have access to accurate, comprehensive vehicle and owner data to properly analyze and define the size and value of the class to assist in supporting the litigation process. Once the class action settles, it is important to be able to identify the current and historical owners included in the class to support quick, accurate notification. IHS Markit’s Class Action and Litigation Services provides the most accurate and trusted owner information for each motor vehicle affected by a class action lawsuit.

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